How to use this template
Email legal@lawfuze.com with the subject "Customer DPA request" and the legal name of your firm. We send back a pre-filled DPA (DocuSign) within two working days. Customers do not need to add the SCCs to this template — UK IDTAs sit underneath via Schedule 3.
1. Subject matter, duration, nature & purpose
LawFuze processes personal data submitted by Controller to provide the LawFuze platform: legal-research AI assistance, document drafting, matter management, time recording, audit logging and related services. Processing lasts for the duration of the underlying service agreement plus a grace period for export and deletion under Section 8 of this DPA.
2. Types of personal data & categories of data subject
- Solicitor users: name, email, SRA number, firm name, role, login metadata, audit-log entries.
- Client matter parties (uploaded by Controller): name, contact details, any personal data necessary for the matter, including potentially special-category data such as health or biometric data where the matter requires.
3. Controller obligations
Controller warrants that it has a lawful basis for processing each item of personal data and has provided the necessary privacy information to data subjects. Controller is responsible for responding to data-subject requests in the first instance and may instruct Processor to assist via dpo@lawfuze.com.
4. Processor obligations
- Process personal data only on documented instructions from Controller, including the Controller's prompts and uploads to the platform.
- Ensure persons authorised to process personal data are bound by confidentiality.
- Implement appropriate technical and organisational measures, as described in Schedule 2 (Security Measures).
- Assist Controller in responding to data-subject requests under UK GDPR Articles 12 to 23.
- Notify Controller without undue delay (within 24 hours of discovery) of any personal data breach.
- Make available to Controller all information necessary to demonstrate compliance with Article 28 and allow for audits with reasonable notice.
5. Sub-processors
Controller grants general authorisation for the sub-processors listed at /privacy/sub-processors. Processor gives at least 30 days' notice on that page of any new sub-processor handling personal data. Controller may object by emailing dpo@lawfuze.com.
6. International transfers
Where personal data is transferred outside the UK or EEA, Processor relies on the ICO International Data Transfer Agreement (IDTA), supported by a published Transfer Risk Assessment. Specific transfers are listed in Schedule 3 (Cross-Border Transfers).
7. Security measures (Schedule 2 summary)
- UK data residency on Microsoft Azure UK South.
- TLS 1.3 in transit, AES-256 at rest, Azure Key Vault for secrets.
- Tenant isolation at database and search-index level.
- Append-only audit log with DB-level triggers blocking UPDATE/DELETE.
- Role-based access control: three fully-shipped firm-facing access tiers (Admin / Solicitor / Staff) plus minimum-scaffold Client and Guest tiers; four SRA compliance designations (COLP / COFA / Barrister / CILEX Legal Executive) wired into the permissions JWT and gated behind mandatory MFA; least-privilege defaults throughout.
- Daily encrypted backups, quarterly restore tests.
- SSO with optional SAML / OIDC; MFA mandatory for admin tiers.
- Vulnerability scanning on every deployment; pen test annually.
8. Return or deletion of personal data
On termination, Processor returns or deletes all personal data within 30 days, except for records Processor is legally required to retain (such as immutable audit-log entries for 6 years under SRA guidance).
9. Liability & indemnity
Liability under this DPA is subject to the limitations in the underlying service agreement.
10. Governing law
This DPA is governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.
This page is a summary. The countersigned DPA Controller receives is the legally operative document.