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Frequently asked questions

What UK solicitors ask before signing up.

Honest answers to the questions an evaluating solicitor actually asks. If something here doesn't cover what you need, email support@lawfuze.com and we'll get back inside one UK working day.

About LawFuze

What is LawFuze?+
LawFuze is an AI co-worker built for UK solicitors regulated by the Solicitors Regulation Authority (SRA). It triages new matters, drafts the first version of documents, pulls UK precedent, and keeps an append-only audit trail — while the supervising solicitor stays in control of every judgment call.
Who is LawFuze for?+
Primary audience: UK solicitors regulated by the SRA. Secondary: barristers (Bar Standards Board regulated) and in-house counsel. Not for: US firms, unsupervised AI use, or consumer-facing self-service legal advice.
When does LawFuze launch publicly?+
1 September 2026. Until then we're in a closed five-firm beta with free access. Public launch activates the Computational Analysis Licence from The National Archives (UK case-law retrieval), Stripe payments, and the full client portal.

Pricing & access

How much does LawFuze cost?+
LawFuze is in paid pre-release: early-access firms pay their tier price minus 30% (Solo £104/month, 2–5 fee-earner firms £349/month), invoiced quarterly by bank transfer. That early-access price is locked until 12 months after public launch on 1 September 2026, when full tiers and Stripe card billing go live.
Is there a free trial after launch?+
Every new annual subscription carries a 14-day cancellation right under UK distance-selling rules. We don't currently plan a separate free trial — the beta is the trial.
How do I get started?+
Apply at lawfuze.com/request-beta. We have five firm slots open and prioritise solicitors who can give us regular product feedback. SRA roll number required at sign-up.

Security, confidentiality and data residency

Where is my data stored?+
Microsoft Azure UK South. Databases, document storage and backups all live in the UK South region. No US data transfers, no cross-border data transfers. Daily encrypted backups to Azure Blob with 30-day retention.
Does LawFuze use my matters to train any AI?+
No. Every AI call is sent with a do-not-retain header, so Anthropic does not keep your prompt or response content. The search index sits on our own infrastructure, so no third party ever holds your data. The LawFuze source license also explicitly prohibits training-use of our code or output.
What about confidentiality under the SRA Code?+
SRA Rule 6.3 confidentiality is built into how each AI call is sent. Every prompt and response is logged to the matter it belongs to, scoped to that matter only. Cross-matter access requires admin or compliance-officer designation plus mandatory MFA. Each matter is isolated at the database level so cross-matter access is impossible without explicit compliance-officer authority.
Is LawFuze ICO-registered?+
Yes. LawFuze AI Systems Limited is the UK GDPR controller, ICO registration ZC147676 (registered 14 May 2026, expires 13 May 2027). The Data Protection Officer is dpo@lawfuze.com.

AI behaviour and hallucinations

What stops the AI from inventing case law?+
Three layers. First, the AI is prompted to refuse rather than guess when retrieval returns no supporting source — that's the refusal-first architecture. Second, every output is cited back to its source paragraph in the retrieved corpus; uncited claims surface a warning in the UI. Third, citations are post-verified against the retrieved set before the response renders, so hallucinated case names are caught and stripped before the solicitor sees them.
What if the AI gets it wrong anyway?+
Every AI output is reviewable. Flagged outputs route automatically to the supervisor-review queue where a qualified solicitor approves, rewrites, rejects or escalates. The Data (Use and Access) Act 2025 Section 80 (which replaced UK GDPR Article 22) requires meaningful human involvement in significant decisions; LawFuze's supervisor-review queue is the implementation pathway. See also Ayinde v Haringey [2025] EWHC 1383 (Admin), the named UK wasted-costs order where the court referred legal representatives to the SRA and BSB for relying on fabricated AI-generated case citations.
Does the supervising solicitor sign off on every output?+
Solicitor sign-off is available on every output. Outputs that are flagged (manually, by automatic risk rules, or by output type — e.g. settlement recommendations always flag) route automatically to the supervisor-review queue. Outputs that aren't flagged can be reviewed in-line by the responsible solicitor at the moment of use; they're never sent to a client without that solicitor's review.

How LawFuze compares

How is LawFuze different from generic AI tools (ChatGPT, Claude)?+
Generic AI tools run on vendor terms-of-service that reserve broad data re-use rights and have no professional accountability framework. LawFuze pins the AI to the SRA Code itself — confidentiality built into the AI call itself (SRA 6.3), refusal when sources don't support an answer (SRA 7.1 competence), and supervised end-to-end with a full audit trail under SRA 4.1. The solicitor's professional code binds the AI; the vendor's TOS doesn't bind the firm.
How is LawFuze different from US legal AI tools (Harvey, CoCounsel)?+
US-incorporated tools route at least some matter data through US sub-processors and US legal jurisdiction. LawFuze is a UK limited company (Companies House 16800372), hosted entirely in Azure UK South, with every citation checked against The National Archives Find Case Law (the official UK source, not unofficial mirrors). Pricing model is built for UK firms: per-fee-earner Solo / Firm / Premium tiers, not the per-seat enterprise model built only for the largest firms.
How is LawFuze different from contract-AI tools (Spellbook, Robin, Definely)?+
Contract-AI tools are deep on one workflow — clause-by-clause analysis inside Word. LawFuze covers contracts plus matter management, chat-first research, time + billing, compliance reporting, and the supervisor-review queue — all in one record per matter, with one audit trail. The breadth means you don't have to stitch together a contract-AI + matter-management + research tool stack.

Roles and onboarding

Who in my firm gets which access?+
Five firm-facing access tiers: Admin (firm runner), Solicitor (qualified, does case work), Staff (paralegals + support), Client (read-only portal), Guest (read-only invitee). Plus four optional SRA compliance designations layered on top: COLP, COFA, Barrister, CILEX Legal Executive. Designations trigger mandatory multi-factor authentication and expand the user's JWT permissions claim.
Can I trial LawFuze without a firm?+
The pre-release is firm-scoped: we need an SRA-authorised firm with a verified SRA number. Solo practitioners are welcome — sign up and assign yourself as Admin + Solicitor + COLP + COFA (the standard solo configuration).

Couldn't find what you were looking for?

Email the founder team at support@lawfuze.com and we'll get back inside one UK working day, or apply for early access below.

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LawFuze

An AI co-worker for UK solicitors — research and drafting support, supervised by the solicitor on the file. Hosted in UK data centres.

Product

  • Chat AI
  • Document Intelligence
  • Matter Management
  • Time & Billing
  • Compliance & Audit
  • Security
  • Legal Research (Phase 2)
  • Judge Intelligence (Phase 2)
  • War Room (Phase 2)
  • Methodology

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Trust & Legal

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AI Disclaimer

LawFuze provides AI tools that support qualified legal professionals with research and drafting. AI outputs are not legal advice. Every AI output carries a confidence indicator and source citations, and must be reviewed by a qualified solicitor before reliance. The supervising solicitor — not the AI — remains responsible to the client under the SRA Code of Conduct.

Regulatory Notice

LawFuze is a technology platform and is not a law firm. We do not provide legal advice or legal services. Solicitors using LawFuze remain individually responsible for compliance with the SRA Standards and Regulations and the SRA Code of Conduct. Use of AI tools does not diminish a solicitor's duty to their clients or professional obligations.

Data Protection

LawFuze processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Customer data is stored in the UK on UK data centres. AI inference uses named sub-processors in the EU and US; where data flows outside the UK/EEA we rely on ICO International Data Transfer Agreements (IDTAs) supported by published Transfer Risk Assessments — treat IDTA execution as an in-progress control until each is signed and filed. The current sub-processor list and IDTA status of each is published on our sub-processor register. For data subject rights including access, rectification, erasure, and portability, contact legal@lawfuze.com.

Security & Compliance Roadmap
ICO controller registration· LiveUK GDPR aligned· LiveDPIA + ROPA published· Livelegislation.gov.uk + TNA Find Case Law (OGL v3.0, read use)· LiveCyber Essentials Plus· In progressDeeper case-law search index (public UK judgments)· In progressPII / Cyber / D&O insurance· In progressISO 27001· On roadmapSOC 2 Type II· On roadmap

Certifications in progress or on the roadmap are not current attestations. We publish certificate references only once an accredited body has issued them.

© 2026 LawFuze Ltd. All rights reserved.

Registered in England & Wales • Company No. 16800372

Support: support@lawfuze.com

ICO controller registration ZC147676 (14 May 2026 — 13 May 2027) — listed on the Trust Center. VAT registration in progress; reference will be added on receipt.

Data Protection Officer: dpo@lawfuze.com · Security: security@lawfuze.com · Complaints: /complaints